7ppp Privacy Policy
Your personal information is completely safe with us. Learn how 7ppp collects, uses, and protects your data.
Introduction and Scope
Introduction and Purpose
This Privacy Policy ("Policy") applies to all services, websites, and applications of the 7ppp platform. 7ppp ("we", "our", "platform") is committed to ensuring a safe and transparent experience for users in Bangladesh.
By registering on our platform or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
This Policy is aligned with data protection principles applicable in Bangladesh and reflects our firm commitment to protecting the privacy of our users.
Key Definitions
The meanings of some important terms used in this Policy are as follows:
- "Personal Information" — Any information that can directly or indirectly identify you as a specific individual.
- "Processing" — Any operation performed on personal information, such as collection, storage, use, transfer, or deletion.
- "User" — Any person registered on the 7ppp platform who uses our services.
- "Third Party" — Any person or entity other than 7ppp and the user.
- "Cookie" — Small data files stored in your browser that are used to improve your browsing experience.
What Information We Collect
Information You Provide
When you register with 7ppp or use our services, we may collect the following information:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address and contact information
- National ID card or passport details (KYC — identity verification process)
- Payment information — bKash, Nagad, or Rocket number (full account numbers are stored in encrypted form on our servers)
- Transaction history — deposit and withdrawal amounts and dates
- User preferences and settings
Automatically Collected Information
When you visit or use our platform, certain information may be collected automatically:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Pages you visit, session duration, and click data
- Information collected through cookies and similar tracking technologies
- Gaming activity — betting patterns, win/loss records (to ensure responsible gaming)
- Login time, logout time, and device-related information
Information Received from Third Parties
In some cases we may also receive information from trusted third-party sources. These include:
- Payment processors (bKash, Nagad, Rocket) — for transaction verification
- Identity verification services — to complete KYC
- Fraud prevention services — to ensure account security
These third-party sources operate under their own privacy policies and we collect only the information necessary to provide our services.
How We Use Your Information
Primary Purposes of Use
We use your information for the following purposes:
- To create and manage accounts
- To process deposit and withdrawal transactions
- To complete identity and age verification (KYC)
- To manage bonuses and promotions
- To provide customer support via live chat and email
- To personalise your platform experience according to your preferences
Security and Legal Compliance
We use information to maintain security and comply with the law:
- To prevent fraud, money laundering, and scams
- To detect and close multiple accounts
- To ensure responsible gaming and identify problematic behaviour
- To fulfil applicable legal obligations
- To respond to lawful requests from authorities
- To protect the security and integrity of our systems
Marketing and Communications
With your consent, we may contact you regarding the following:
- Information about new bonuses, promotions, and special offers
- Updates on new platform features or services
- Important account-related notifications
- Responsible gaming alerts and advice
You can opt out of marketing communications at any time by contacting our support team or through your account settings. However, it is not possible to stop essential account-related notifications.
Information Sharing and Disclosure
When We Share Information
7ppp does not sell, rent, or share your personal information with any third party in an unauthorised manner. However, information may be disclosed in the following limited circumstances:
- Service Provider Partners: Payment processors, identity verification services, cloud storage providers — who are contractually bound to maintain confidentiality under our agreements.
- Legal Obligations: In response to a valid court order or a lawful request from a government authority.
- Fraud Prevention: Limited sharing of information with fraud detection services to protect users.
- Business Changes: In the event of a company merger or acquisition, where the new owner will be bound to comply with the terms of this Policy.
International Data Transfers
Due to the nature of our services, some of your information may be processed or stored on servers located outside Bangladesh. Wherever information is transferred, we ensure that:
- All transfers are secured through SSL/TLS encryption.
- Adequate data protection measures are in place in the destination country.
- Third-party service providers are contractually bound to uphold our privacy standards.
Cookies and Tracking Technologies
Use of Cookies
7ppp uses cookies to improve your browsing experience and ensure the functionality of the platform. The types of cookies we use:
- Essential Cookies: To maintain login sessions, store security tokens, and ensure the basic functionality of the platform. Without these, the platform does not work properly.
- Functionality Cookies: To remember your language preference, theme settings, and gaming preferences.
- Analytics Cookies: To understand which pages are most used and how users interact with the platform — this helps us improve our services.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Your Rights and Controls
Right of Access
You can request a copy of your personal information held by us at any time. We will respond within 30 working days.
Right to Rectification
If any of your information is incorrect or incomplete, you can ask our support team to correct it.
Right to Erasure
In certain circumstances you may request that your personal information be deleted — however, some information may be retained for a specified period due to legal obligations.
Right to Restrict Processing
You may restrict the processing of your information when you question the accuracy of the information or object to processing on specific grounds.
Right to Data Portability
You may request your personal information in a structured, machine-readable format.
Right to Object
You may object at any time to the processing of your information for marketing purposes. We will stop doing so immediately.
How to Exercise Your Rights
To exercise any of the above rights, please contact us. Our data protection team will process your request as soon as possible.
- Email: [email protected]
- Live Chat: Available in Bengali 24/7
We will verify your identity and respond within 30 working days. For complex requests this timeframe may be extended, but we will notify you.
Data Protection and Security Measures
Technical Security Measures
7ppp has implemented industry-standard technical measures to protect your information:
- SSL/TLS Encryption: All communication between our website and your browser is encrypted.
- Data Encryption: Sensitive information (payment details, passwords) is stored using industry-standard encryption algorithms.
- Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
- Regular Security Audits: Our systems are regularly tested by third-party security experts.
- Access Control: Only authorized personnel can access your personal information, and only on a strict need-to-know basis.
Data Retention Period
We retain your personal information only for as long as necessary:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for up to 5 years due to legal obligations.
- Transaction Records: Financial transaction records are retained for the period required by applicable regulations.
- Security Logs: System logs are retained for a limited period for cybersecurity purposes.
Once the retention period expires, your information is securely deleted or anonymized so that you can no longer be identified.
Response to Data Breaches
If a data security breach occurs for any reason, 7ppp will take the following steps:
- Prompt technical measures will be taken upon detection of the breach.
- Users whose data has been affected will be notified via email or through the platform.
- Relevant authorities will be informed if necessary.
- Additional security measures will be put in place to prevent such incidents in the future.
We are always committed to protecting your information
For any questions or concerns, contact us via 24/7 live chat or email — [email protected]
Special Provisions & Miscellaneous
Protection of Minors
7ppp strictly prohibits registration and use of its services by anyone under the age of 21. We do not collect or store information from any verified user under the age of 21.
If we become aware that someone under the age of 21 has registered on our platform, that account will be immediately closed and any collected information will be deleted.
Links to External Websites
Our platform may contain links to third-party websites (such as payment service provider sites). These websites have their own privacy policies and we are not responsible for those policies. We recommend that you read the privacy policy of any third-party website before visiting it.
Policy Changes
7ppp reserves the right to update or modify this privacy policy at any time. In the event of changes:
- The updated policy will be published on this page with a new date.
- Registered users will be notified by email of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
Applicable Law & Dispute Resolution
This privacy policy will be governed by applicable law. Any dispute relating to this policy will first be attempted to be resolved through discussion. Please contact our support team in such cases.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
- Service hours: 24 hours a day, 7 days a week (BST)
Our dedicated support team will handle any privacy-related requests with the highest priority.